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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carol Neubauer

Carol Neubauer

March 31, 2026

5  out of  5
rating by Carol Neubauer
"Outstanding customer service. I appreciate that the people care, are so helpful, and can quickly assist. I recommend."
We responded:
"We appreciate your kind words and are happy you recommend the Agency. Our team is available to you whenever you need us! Scott"
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Jay Stany

March 31, 2026

5  out of  5
rating by Jay Stany
"I have been with State Farm for over 27 years!! I refuse to leave! I have my house, vehicle's, and life insurance with them! The main reason is ultimate service!!! State Farm and Chic Fil A figured out this service thing!!"
We responded:
"Two things like too....State Farm and Chic Fil A!!! We are thankful for the 27 years with State Farm and our Agency. Looking forward to many more! Thank you for the review! Scott"
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Sheila Battle

March 19, 2026

5  out of  5
rating by Sheila Battle
"State Farm is Awesome insurance agency! Great price, great Customer Service. Hons is great representative he is easy to talk to and he's very understanding."
We responded:
"Sheila, Thanks for taking time to give us "stars"! We will work to continue to earn those stars from you in the future. Scott"
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Marielsa Lucero

March 19, 2026

5  out of  5
rating by Marielsa Lucero
"I had a great experience working with Kimberly for my car insurance. She provided excellent customer service, was very knowledgeable, and made the entire process smooth and stress-free. She took the time to answer all my questions and made sure I understood my coverage options. I truly appreciate her professionalism and highly recommend her"
We responded:
"Marielsa - Thank you for the wonderful rating and review! So glad your experience was stress-free and smooth! Scott"
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Bryan Golinski

March 19, 2026

5  out of  5
rating by Bryan Golinski
"Amelia was a pleasure to speak to; she was extremely helpful in answering my questions and made my experience personable. Highly satisfied!"
We responded:
"Bryan - thank you for recognizing Amelia. We value Amelia and the service she provides. Scott"
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Robert Cook (Bob)

March 17, 2026

5  out of  5
rating by Robert Cook (Bob)
"Competitive with Geico for auto coverage. However significantly better than Geico's homeowners (Travelers) and umbrella coverage. I'd been with Geico for over 50 years and their service was always good but Geico has become uncompetitive with State Farm for homeowners and umbrella coverage. The State Farm account rep, Hans, made what could have been a difficult transition seamless."
We responded:
"We're glad you switched! Welcome to the Agency. Hans and the rest of the team are here to help you navigate your insurance needs. Scott"
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Brendon Easter (Kiko0804)

March 16, 2026

5  out of  5
rating by Brendon Easter (Kiko0804)
"Transparent pricing and an easy to reach, friendly team. Nothing to complain about."
We responded:
"Welcome to the Agency! We look forward to providing you with the best service possible. Scott"
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ahmed yehia

March 12, 2026

5  out of  5
rating by ahmed yehia
"Always helpful, extremely informative and patient especially Kenny, thank you all for taking care of my insurance needs."
We responded:
"Thank you for your five-star rating and review! Kenny is thorough in particular with the small business line of products. We are happy to have you on board. Scott"
Profile photo of Scott

Scott

March 12, 2026

5  out of  5
rating by Scott
"I have only had prompt, friendly experiences with Hans and the entire staff at Scott McGrew's office."
We responded:
"We appreciate you sharing your experience! Hans and the entire team are dedicated to providing the best experience. Scott"
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Habte Adbaru

March 11, 2026

5  out of  5
rating by Habte Adbaru
"I was looking to switch my auto insurance, and a dear friend introduced me to Kimberly Escalona at Scott McGrew State Farm Insurance. She quickly reached out and provided detailed information about both auto and home insurance coverage, along with a great discount. I was very pleased with the offer Kimberly provided, and I ended up switching my insurance to State Farm. I highly recommend Kimberly Escalona at Scott McGrew State Farm Insurance for anyone looking for excellent service and great coverage options."
We responded:
"Welcome to the Agency and thank you for the review! Kimberly brings a lot of knowledge and experience to everyone she meets. Looking forward to working with you in the future. Scott"
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Adam Lowell

March 6, 2026

5  out of  5
rating by Adam Lowell
"Kenny is always amazing and gets whatever I need done in a flash. Amilia has been a great help as well! Great rates and great service. Highly recommend!"
We responded:
"Hi Adam - Thank you for recognizing both Amelia and Kenny! Our goal is to provide quick and thorough customer service. Your recommendation means a lot. Scott"
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Katie B

February 27, 2026

5  out of  5
rating by Katie B
"Michael Geathers was super knowledgeable and able to answer all of my questions. Michael was very friendly both times I had to speak to him."
We responded:
"Hi Katie - We appreciate your review and the recognition of Michael! Thank you again. Scott"
Profile photo of Cindy Liu

Cindy Liu

February 27, 2026

5  out of  5
rating by Cindy Liu
"I have been with Scott McGrew group for many years. Kim is the very first agent in the office working with me. She is very patient and knowledgeable. Michael also works with me recently. He is easy to work with and give the quote very quick. Thank you both."
We responded:
"Happy to hear of your experiences with our team! We're here to help you whenever you need us. Scott"
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Patrick Taylor

February 26, 2026

4  out of  5
rating by Patrick Taylor
"My experience with Kimberly Escalona with State Farm was a stress free process. I was shopping property and vehicle insurance with various companies, but State Farm provided a two great quotes. While I was going through the shopping process, Kimberly was never pushing, putting a deadline on my decision making like some of the other companies. When I had additional questions, her responses were quick and answered with detailed information. I hope that this will be a long relationship. Thanks, Kimberly."
We responded:
"Thank you, Patrick! We are glad it was a great experience for you. We, too, are looking forward to a long-lasting relationship. Scott"
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Diane Johnson

February 26, 2026

5  out of  5
rating by Diane Johnson
"Kimberly was very helpful and gave clear explanations of Insurance. I'm interested in joining State Farm. Diane C. Johnson"
We responded:
"Thank you, Diane! Glad to hear Kim was able to assist you and have you join us. Scott"
Profile photo of Saad Waqas

Saad Waqas

February 25, 2026

5  out of  5
rating by Saad Waqas
"Hans Sliter was courteous and professional when I called to get a price quote on home + auto insurance policies. He offered reasonable price options and processed the selected policies very quickly. Impressive turnaround and attention to detail were hallmarks of my experience."
We responded:
"Thank you for recognizing Hans! He is one our go to resources in the office. We appreciate your review! Scott"
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Chris Sullivan

February 24, 2026

5  out of  5
rating by Chris Sullivan
"Clear communication made everything easy to understand"
We responded:
"Glad we could help! Thank you for your review! Scott"
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Marc Hecht

February 23, 2026

5  out of  5
rating by Marc Hecht
"Kimberly was awesome! She addressed my concerns and quoted me a savings over my USAA policy that I had for 20+ years. The office is very professional, quick and truly took care of me. So happy I switched to a local office that has my back. State Farm is there!!!"
We responded:
"Glad we were able to meet your needs! Feel free to reach out at any time. Scott"
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Nigel Young

February 21, 2026

5  out of  5
rating by Nigel Young
"Very friendly, responds to emails and calls at reasonable times, and great deals! Thank you for all you do. Thanks for your help Mr. Michael"
We responded:
"Thanks so much for your post Nigel. We're here to serve you! Scott"
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Robert Miller

February 20, 2026

5  out of  5
rating by Robert Miller
"This is a great company to deal with they were very fast at getting me a quote for a new policy"
We responded:
"Welcome to our Agency! So glad we were able to assist. Scott"
Profile photo of Lulu Dang

Lulu Dang

February 19, 2026

5  out of  5
rating by Lulu Dang
"I’ve been a customer of this insurance company for several years now, and I couldn’t be happier with their service. They consistently provide me with great rates, which is one of the main reasons I’ve stayed with them for so long. When I was involved in a car accident, I was worried about how complicated the claims process might be—but it turned out to be incredibly simple and stress-free. Filing the claim was easy, and the whole process was handled efficiently. Their customer service team was friendly, responsive, and genuinely helpful throughout. It made a difficult situation so much easier to deal with. I highly recommend them to anyone looking for reliable coverage and excellent service!"
We responded:
"It's important to us to deliver on the promise. Glad your claims experience wasn't a difficult one! We value you and look forward to many more years with you. Scott"
Profile photo of Kerstin Rivkin

Kerstin Rivkin

February 19, 2026

5  out of  5
rating by Kerstin Rivkin
"Great service provided by Hans, who was extremely patient and knowledgeable advising us in switching our car insurance (and adding a teen driver - ugh) and bundling with homeowners insurance."
We responded:
"We understand the angst adding a teen driver! Glad we were able to remove some of the anxiety and ease your mind. Welcome to the Agency! Scott"
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TDeVaney

February 18, 2026

5  out of  5
rating by TDeVaney
"I had an extremely pleasant client service experience from start to finish. You can feel confident in your choice here—they truly make you feel understood, supported, and secure."
We responded:
"Happy to hear of your great experience throughout the process! We are here to answer your questions and available to meet your insurance needs! Scott"
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Veronika Neou

February 18, 2026

5  out of  5
rating by Veronika Neou
"Mr.Hans and the State Farm team are aswedome! Especially Mr.Hans he is ready to answer all questions and able to assist as much as he can!"
We responded:
"Thank you for the great review Veronika! We look forward to working with you. Scott"
Profile photo of Joyce He

Joyce He

February 17, 2026

5  out of  5
rating by Joyce He
"Hans is a professional, patient, and detail-oriented;the best person I have ever worked with. He always takes the time to explain everything clearly and helps me choose the insurance plan that best fits my needs at a reasonable price. He answers every question I have and is always willing to work with me whenever I need assistance. I purchased insurance through him for several years, then switched for a couple of years, and now I have returned to him because he consistently provides the best service."
We responded:
"Joyce, I'm sharing your comments with my entire TEAM! One of the nicest and well-thought-out reviews I've received for our agency in a good while. THANKS for taking the time to share your thoughts on our agency and especially Hans! Scott"