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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mike Finn

Mike Finn

December 7, 2024

1  out of  5
rating by Mike Finn
"After 24 years , and many different policies. I can’t get the boss or anyone else to call me back . They screwed up a claim made me wait . Now I’m the bad guy . Total fall from Grace - sad . Updat Friday 9:30 pm .I have received no calls . Have no messages ."
We responded:
"Mike, I was concerned to see your comment this morning. I just called and left you a message. I take full responsibility for not replying to you from your Monday call. The message got "buried" and was missed. Happy to discuss your claim once again. Just give me a call back. Scott"
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Emma Bowie

November 19, 2024

5  out of  5
rating by Emma Bowie
"My insurance agent, Michael Geathers, was great! He clearly exhibits adequate knowledge about insurance policies. He took as long as needed to answer every one of my questions in a friendly and understandable manner. He worked diligently to provide an affordable insurance policy specific for me and my needs. Overall, I loved my experience with state farm and am glad that I switched to this branch."
We responded:
"We appreciate your review! We are delighted to know you had a great experience. Michael is a valued member of our team. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gustavo Cavallin

November 18, 2024

5  out of  5
rating by Gustavo Cavallin
"Kim (who is part of Scott's team) was great in assisting us with our new insurance. She helped us to customize coverage as we need it at this time and she was very responsive and pleasant to work with. 👍👍👍"
We responded:
"Thank you for your review! We are happy you had a great experience working with Kim. We look forward to meeting your insurance needs. Scott"
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Abe Fuji

November 6, 2024

5  out of  5
rating by Abe Fuji
"I worked with Hans to obtain a home and auto insurance bundle quote. Hans was very responsive and easy to talk/email with. In then end, we decided to switch our insurances over to State Farm and Hans. Thanks for working with us."
We responded:
"Welcome! We are happy you joined our Agency! Feel free to reach out to Hans, or any other member of our team, to assist you with your insurance needs! ~Scott "
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Deborah Grier

November 5, 2024

5  out of  5
rating by Deborah Grier
"Very friendly and professional. lm very new with State Farm and I like it very much."
We responded:
"Thank you for the kind words. We are happy you joined our Agency! We are looking forward to future conversations! ~ Scott"
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T Row

October 22, 2024

5  out of  5
rating by T Row
"Unbelieveable customer service. With the help of Kim, we saved so much money on our business insurance. So very greatful. She is top notch."
We responded:
"Thank you for the rating and kind words. Kim is an asset to the team, especially with our small business policyholders. We look forward to meeting your needs."
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Raheem Johnson

October 4, 2024

5  out of  5
rating by Raheem Johnson
"Hans has been outstanding assisting me in my matters truly grateful for these agents at statefarm!"
We responded:
"Raheem, Thank you for your kind words about Hans. He's truly and asset to our agency AND our policyholders. Scott"
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James Foran

September 30, 2024

5  out of  5
rating by James Foran
"I have dealt with many insurance agencies over the past 50+ years. The Scott McGrew Agency is BY FAR the best. Everyone is customer-focused. They are prompt and professional in their responses. I researched ten different insurance companies in my quest for new insurance, including four different State Farm agencies. Three of those four stood out among their peers from other agencies. This agency stood out as the very best of the four State Farm agencies I contacted. I could not be happier with my choice. Thank you Scott, Hans, and Kim! You guys have been great!"
We responded:
"Oh my! Thank you so much Jim. Our goal is to continue to earn your trust and business. Welcome to “The Farm”. Scott"
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Patrick Galgano

September 6, 2024

5  out of  5
rating by Patrick Galgano
"Circling back to let you know I recently reviewed our insurance coverage with Hans Sliter, in particularly our homeowners policy, I highly recommend looking into Home Systems Protection and Service Line coverage if you don't already have it, great value and a lot of protection. Reason I am with Scott McGrew’s State Farm Office is because of Hans Sliter! He is fantastic, responsive and always professional. He has been handling my families insurance needs for over 30 years! Wouldn’t have it any other way!"
We responded:
"Patrick, I am indeed fortunate to have Hans on our team. His knowledge, experience, and dedication to our clients is second to none! We appreciate your business. Scott"
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Aniruddh Patil

September 4, 2024

5  out of  5
rating by Aniruddh Patil
"Really happy with quick response and resolutions of queries. Appreciated"
We responded:
"Thank you for the kind words and 5 star rating! We appreciate your trust in our Agency."
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Hans

August 14, 2024

5  out of  5
rating by Hans
"Wonderful as always after 43 years"
We responded:
"Hans, Thanks for being part of the Agency for so many years. We appreciate your support and look forward to many more. Scott"
Profile photo of Jiuying Han

Jiuying Han

August 7, 2024

5  out of  5
rating by Jiuying Han
"Kim is very nice and helped a lot!!"
We responded:
"Thank you so much for sharing your thoughts of Kim. She's definitely a keeper! :-) Scott"
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Jermaine Duncan

August 2, 2024

5  out of  5
rating by Jermaine Duncan
"Hans is the best always reliable always willing to go the extra miles to make you understand if he says he will call you back believe you will be called back and he is always so polite"
We responded:
"Thanks Jermaine for the kind words about Hans. He has over 30 years of SF agency experience and it shows in his daily efforts to take care of our policyholders. We appreciate your business and look forward to serving you well into the future. Scott"
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Carol Opher

July 29, 2024

5  out of  5
rating by Carol Opher
"I have been a customer of Scott McGrew’s State Farm Insurance for over 20 years. He and his team has always been there when I need them. Account Representative Hans Sliter provides me with all my insurance needs. They are a very friendly and professional team. I highly recommend them!"
We responded:
"Carol, You're the best! We have so enjoyed having you part of our SF family over these many years. Thanks for your business and friendship. Scott"
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sally murrell

July 25, 2024

5  out of  5
rating by sally murrell
"Kimberly Escalona was very kind, knowledgeable, professional and responsive regarding all my questions and concerns pertaining to my homeowner's policy! I appreciate the time she devoted to my concerns."
We responded:
"Sally, sorry for the delay in responding. I must have missed this one. Kim has been a super great partner here for our agency. We think she's the "bestest"! Is that a word??? Thanks again, Scott"
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R Braden

July 23, 2024

5  out of  5
rating by R Braden
"Hans was patient, efficient, provided pertinent info. to assist with decisions and with no pressure. Reasonable prices and several options available."
We responded:
"Thanks for the kind words for Hans. He a special guy and we happy we have him on our TEAM. Scott"
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John Moses

July 13, 2024

5  out of  5
rating by John Moses
"Amazing service from Sharon at Scott McGrew! Very responsive, always available, and always looking out for me."
We responded:
"Thanks John. Appreciate your kind words for Sharon. We want to be there for your insurance and financial needs into the future. Scott"
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Josh Kuderna

July 12, 2024

5  out of  5
rating by Josh Kuderna
"My wife and I bundled our home and auto with State Farm and saved over $1K annually. While the savings are incredible, we are truly happy with the service and how kind and helpful everyone is at this agency. So nice to be able to have a direct line to a human!"
We responded:
"From one human to another😊, we appreciate you and your trust in our agency. Thanks for your trust. Scott"
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Pamela Distin

July 8, 2024

5  out of  5
rating by Pamela Distin
"Ok I received a advertisement card in the mail with McGrew info about State Farm insurance so I thought I would give him a try and see what quote I could get I have never had State Farm before.. I was very pleased with the quote for car and rental insurance…. Very polite and helpful Thanks Pamela"
We responded:
"Thank you for a kind review! I'm glad our team was able to help you meet your insurance needs! Scott"
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Warren Zeminsky

June 27, 2024

5  out of  5
rating by Warren Zeminsky
"We have always had friendly, reliable service from the Scott Mcgrew State Farm Insurance Family. Scott and all the agents of his that we have dealt with have been responsible, intelligent, helpful, patient and timely in the needs we have presented and the questions we have needed answered. They have done a great job providing the insurance coverage we need and keeping it affordable. We feel very comfortable dealing with any of them and would recommend them to others. Thank you"
We responded:
"Thanks so much Warren for taking time to share your thoughts on our agency. We appreciate clients like you and hope to serve you for years to come. Scott"
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Sara Erdley

June 26, 2024

5  out of  5
rating by Sara Erdley
"Easy to get in contact with, flexible with my busy schedule, and always kind and helpful!"
We responded:
"Sara, we definitely want to be there for you - at a time convenient for you. Appreciate the opportunity to serve you. Tks, Scott"
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Mike Hasson

June 26, 2024

5  out of  5
rating by Mike Hasson
"We have been with State Farm since 2008 and they are terrific. They have taken care of all our needs, which are unique and considerable and constant. They are efficient and friendly and responsive. I've recommended them to other business owners and would do so again. Love our agents!"
We responded:
"Mike, thanks so much! We appreciate you and want to continue to offer you great time service and meet any needs you might have. Again, we thank you for your trust. Scott"
Profile photo of TheAndrewnhoffman

TheAndrewnhoffman

June 25, 2024

5  out of  5
rating by TheAndrewnhoffman
"I’ve had auto insurance with Scott McGrew’s office since I was 16 and have always had great service. I recently caught a rock in my windshield of a new car I just purchased and Joanna was fantastic and helped me navigate the process quickly to get it repaired."
We responded:
"Thanks for he great review Andrew. Joanna works hard to make sure we're there when you need us - especially claim time! Thanks again for taking time to share your experience. Scott"
Profile photo of Elizabeth DeGiulio

Elizabeth DeGiulio

June 25, 2024

5  out of  5
rating by Elizabeth DeGiulio
"Fantastic service from Scott McGrew’s State Farm office. Working with them is always quick and easy. Everyone in the office has been very helpful, very competent, very efficient, and they have gone above and beyond to get us the best service and deals possible. Would highly recommend."
We responded:
"Elizabeth, Thank you for the glowing review and recommendation. We appreciate your business and look forward to serving you and the friends you recommend in the future. Scott"
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Brenden Tillman

June 21, 2024

5  out of  5
rating by Brenden Tillman
"Been with Scott McGrew’s State Farm for a few years now. Originally from FL and got insurance through StateFarm since I started driving at 16yo. The FL team was a 5star team and I’m super stoked that I found the same thing up here in MD. Michael, Sharon, Hans, and many other team members provided excellent customer service and answered all questions during the process of moving states, selling/buying/registering automobiles, servicing life insurance policies, renters policies, etc. Thanks guys!"
We responded:
"WOW! Thanks Brenden. Just the fact that you took time to share your experience with my team members means a great deal to me. We appreciate you as a client and look forward to serving you for many years to come. Scott"